Posts Tagged ‘Technology’
“If you optimize everything, you will always be unhappy.”*…
Phil Tinline on the history and consequences of the impulse to optimize businesses, markets, and governments…
Optimization means achieving a measurable objective—that is, maximizing or minimizing a given number. It requires controlling the inputs and processes that affect the objective, in order to find the most efficient way to achieve it. It draws on centuries of mathematical discovery, but it emerged in its modern form under the pressure of World War II and the need to manage the byzantine complexity of US military logistics.
In the summer of 1947, a Stanford-trained mathematical scientist named George Dantzig sat in his office at the Pentagon, laboring over US Air Force planning issues with a desk calculator. The problems he had dealt with during the war and since involved “an astronomical number of feasible solutions to choose from,” making it impossible to calculate which was the best. As he recalled, “Those in charge often do a hand-wave and say, ‘I’ve considered all the alternatives,’ but this is so much garbage.” All those leaders had to offer was that their “‘experience’ and ‘mature judgment’ would guide the way” by laying down rules that would limit the options.
The problem, Dantzig realized, was that “you could never find any direct relationship between the stated goal and the actions to achieve the goal.” The solution, he believed, was to formulate a complex real-world problem as a mathematical model. This could then be solved by what became Dantzig’s “simplex algorithm” (or “simplex method”), provided a precise goal was set as its “objective function.”
The simplex algorithm radically reduced the number of feasible solutions. It soon became clear that it could be brought to bear far beyond the military: “All one had to do,” Dantzig remembered, “was change the names of the columns and the rows, and it was applicable to an economic planning problem or to an industrial planning problem.”
In engineering, optimization was put to use in designing rockets and aircraft, and the shape of cars, wind turbines, and hydrofoils. It redefined manufacturing, circuit design, and the management of supply chains. Its impact is still visible in measures of the occurrence of the word “optimization” itself. Before 1950, the term was barely in use at all; thereafter, its frequency soared.
Economists embraced optimization too. An early application was in the development of “portfolio theory,” which, as the aerospace engineer Joaquim R. R. A. Martins and the computer scientist Andrew Ning put it, “formalized the idea of investment diversification, marking the birth of modern financial economics.”7 One important element of optimization in economics is the inclusion of constraining factors: Given a set level of income or cost, how can we maximize utility? But economics is not quite as scientifically determinable as engineering—it’s more exposed to messy, contradictory fellow humans. Here, optimization starts to look rather suboptimal…
… As computers have become ubiquitous, optimization has spread ever deeper into human life. In 2021, a trio of Stanford academics published a book titled System Error: Where Big Tech Went Wrong and How We Can Reboot. They observed: “What begins as a professional mind-set for the technologist easily becomes a more general orientation to life. … The paramount goal becomes removing friction from everyday activities, automating repetitive tasks, and finding ways to save time while improving outcomes.” US tech companies, for instance, are often led by software engineers, who manage their staff accordingly, measuring results against precisely set objectives. An over-dominant engineering mindset, System Error argued, is extending optimization beyond the areas where it can be effective.
This might surprise the tech analyst Dan Wang, whose 2025 bestseller Breakneck: China’s Quest to Engineer the Future argued that “an American elite, made up mostly of lawyers, excelling at obstruction” had much to learn from China’s “technocratic class, made up of mostly engineers, that excels at construction.” But even Wang admitted that engineering logic can be taken too far. “Sometimes, it feels like China’s leadership is made up entirely of hydraulic engineers,” he wrote, “who view the economy and society as liquid flows, as if all human activity—from mass production to reproduction—can be directed, restricted, increased, or blocked with the same ease as turning a series of valves.”
Given its mathematical foundations, optimization depends on having numerical data that can be adjusted to achieve the numerically expressed objective. As the American historian of science Theodore Porter showed in his 1995 study Trust in Numbers: The Pursuit of Objectivity in Science and Public Life, governments began to gather data at scale and to rely on it for decision-making for reasons similar to those set out by Dantzig—to get away from the subjective judgment of leaders.
However, Porter warned that while using numbers to exercise power objectively might be an attractive idea, it is also impossible to do. Even governments can’t count everything, and choosing what to leave out is an intensely political decision. Worse, Porter wrote, “numbers have often been an agency for acting on people, exercising power over them,” even turning people “into objects to be manipulated.” As Wang noted, in China the drive to meet numerical targets has sometimes taken a crushingly simple form, as with the government’s “one child” or “zero Covid” policies.
Even when optimizers aren’t sealing sick people in their homes, as the Chinese state did during the pandemic, they are often so focused on their objective that they don’t notice the damage they’re doing. Whatever is not relevant to the objective can be shrugged off as a so-called externality. Witness corporations optimizing their operations to maximize profits or the price of their shares. Some squeeze pay or working conditions; others pollute with abandon, or exploit their dominant market position to force down their suppliers’ prices, regardless of the impact.
And the problem with optimization is not just a matter of unfortunate side-effects. We are seeing the emergence of what we might call “social optimization”—the belief that this idea offers a way to transform society as a whole. But as Porter’s work suggests, this is not a matter of neutrally making things better. Optimization privileges the measurable over the unmeasurable. And it places the onus for improving society on the ever-striving individual rather than asking more fundamental, structural questions about why systems work as they do and whom they empower and disempower.
This is not an explicit ideology. No doubt, businesses and governments often are simply following the logic and opportunities implicit in new digital technology, from smartphones to the cameras and sensors that can now cheaply and efficiently monitor a wide range of activities. Nonetheless, as new technology has made it possible to gather ever more numerical data, optimization has begun to embed its implicit values into our lives.
In the workplace, this can swiftly make people’s lives worse. Particularly in sectors such as logistics, new technology allows employers to optimize more and more rigorously for maximum productivity and minimum cost. It has become commonplace to give employees an ongoing score, with the aim of incentivizing them to compete continually. This goes beyond even the monitoring of worker efficiency that the management consultant Frederick Taylor pioneered in the early twentieth century and the numerical key performance indicators that his successors promoted. The intensive quantification of employees’ performance has come to be known as “digital Taylorism.”
Optimization has refocused the media around the measurable preferences of the individual, as tallied in clicks, page views, unique browses, and similar metrics. This erodes the shared moments that build a culture and the shared truths that underpin democracy. Social media takes this even further: Algorithms are optimized to maximize attention, incentivizing people to respond to political issues not with thought but vivid expressions of feeling, rewarding users numerically in follows, likes, and shares. Meanwhile, tracking apps increasingly normalize the optimization of health metrics.
Yet technologists are keen to go much further. Off the back of their successes producing software, they are raising their sights to the horizon, optimizing for a few grand objectives at all costs, in pursuit of an ever more perfect world. They have formed an alliance with philosophers and philanthropists in the Effective Altruism movement, which aims to purge generosity of the influence of feeling in favor of calculable reason—even as it confidently prophesies the far future. Other tech leaders support the principles of the “network state.” According to the journalist Gil Duran, this concept proposes to create “private, corporate-controlled cities” that will liberate innovators from the constraints of the democratic state and its messy, unmeasurable trade-offs.13
And most of all, the dream of social optimization reverberates through promises of an AI-transformed future, in which once unthinkably efficient tech will supposedly liberate individual human potential. In “The Techno-Optimist Manifesto” (2023), the venture capitalist Marc Andreessen proposed using technology and the free market to maximize abundance to the point of infinity. Though Andreessen insists he does not believe in “the Unconstrained Vision of Utopia,” he dismisses the “Precautionary Principle” as an “enemy.”
The problem here is obvious to anyone not immersed in the culture of Silicon Valley. Not every worthwhile objective can be measured. How do we quantify social peace, for instance, or the health of our arts and culture, or the concentration of power? Or the worth of work itself, or a truly enriching education, or kindness? We might hope the realization that not everything can be measured would prompt the promoters of social optimization to accept its limitations and appreciate the qualities of more deeply rooted systems, such as democracy. Alas, they tend to conclude that if a goal or a problem has no measure, it is not worth bothering with. Kevin Kelly, a technology journalist and an apostle of the Quantified Self movement, has faced criticism, as he puts it, that “only intangibles like meaningful happiness count.” His response: “Meaningfulness is very hard to measure, which makes it very hard to optimize.” Similarly, in a critique of the US anti-monopoly movement, the journalist Matthew Yglesias has protested that “‘corporate power’ doesn’t mean anything” on the grounds that it “doesn’t add up to anything measurable or actionable.”
But this is not the first time similar-sounding criticisms have been raised against attempts to perfect society. Where they chose to focus their fire, and where they didn’t, reveals what’s distinctive about the phenomenon of social optimization…
[Tinline reaches back to the early 19th century (and the earliest known use of the word “optimize”) then follows the development of what has become a powerful mindset– in effect, a movement. He concludes…]
Governments today do have something to learn from Dantzig’s insistence on the importance of having a clear objective. But his overly dim view of leadership needs to be constrained. It is increasingly clear that, in the less calculable areas of life, a leader exercising human judgment is preferable to an implacable optimization algorithm. Without such human-centered constraints in place, social optimization won’t make things better—only more extreme.
On not letting the perfect be the enemy of the possible– and often the preferable: “The Cult of Optimization,” from @philtinline.bsky.social in The Ideas Letter.
We should note that the optimization craze has taken hold at the personal level as well, with similar results. See. e.g., “Optimising is just perfectionism in disguise. Here’s why that’s a problem” and “Optimization Culture Is Making Us Miserable.”
* Donald Knuth (the godfather of computer programming)
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As we celebrate slack and internalize externalities, we might spare a thought for a man who looked beyond the metrics od his day, Clifford W. Beers; he died on this date in 1943. An author and psychiatric patient, he is best known as the founder of the American mental hygiene movement.
Clifford Whittingham Beers was an American author and social reformer who wrote an autobiography documenting appalling conditions and maltreatment by staff of mental patients. His classic book, A Mind That Found Itself (1908) raised public consciousness of the need for reform. He had already himself experienced treatment as a mental patient, first in 1900, diagnosed with depression and paranoia. His four siblings also suffered mental health problems and died in mental hospitals, as he also did. In 1909, Beers founded the National Committee for Mental Hygiene (since renamed as Mental Health America) with the mission to improve the treatment in mental health institutions. By 1913, he was able to establish the Clifford Beers Clinic in New Haven, an outpatient mental health clinic, the first of its kind in the U.S., which continues his legacy to the present. – source
“Most things are never meant”*…
From Dan Russell‘s nifty (and in this instance, all-too-appropriately-named) newsletter, Unanticipated Consequences, an “appreciation” of a gentleman into whom (Roughly) Daily has run before (e. g, here)…
If you set out to design a supervillain to destroy the biosphere, create a jovial, optimistic mechanical engineer from Ohio who wanted to make the world a slightly more convenient place. Thomas Midgley Jr. was not a mad scientist plotting global ruin from a diabolical evil-genius lair, he was an enthusiastic tinkerer, and as a friend once commented, had “ten ideas a minute, nine of them screwy, but the tenth a lulu.” He wrote light verse, loved music, and held over a hundred patents. As a teenager, he used elm-tree juice instead of spit to throw unhittable curveballs. He was, by all accounts, a charming guy who merely sought practical solutions to the day’s pressing technological annoyances. What could go wrong?
Yet, by the time his career was over, Midgley had introduced two of the most globally destructive chemical compounds in human history. He became, as one historian aptly put it, a one-man environmental disaster. His legacy is the ultimate cautionary tale for the modern innovator: a masterclass in the massive, terrifying, and utterly unanticipated consequences of design choices…
[Russell tells the stories of Midgley’s pair of consequential inventions: the additive “lead” (tetraethyl lead, a neurotoxin) in gasoline and the refrigerant CFC (the use of which ripped a hole in the ozone layer). He recounts Midgley’s death (literally) in the grip of another of his inventions, then concludes…]
… What do we do with the ghost of Thomas Midgley? It is easy, with a century of hindsight, to look back at the millions of cardiovascular deaths, the plummeting IQs, and the shredded stratosphere, and label him a monster. But that ignores the fundamental mechanics of innovation. The Midgley story is a stark reminder of the massive delta between human intent and ecological reality.
When we invent, we are almost always trying to solve a local, immediate pain point. Engines rattle and refrigerators explode. Midgley looked at these problems and offered brilliant and simple solutions. But biology and atmosphere are deeply intertwined and heavily networked systems. The consequences of introducing synthetic compounds into these systems don’t spool out in days or weeks; they unfold across generations.
Midgley did not want to poison the world. He wrote poetry about human dominance over the Earth, genuinely believing that science could only make the future better. If forced to concede the environmental damage of his inventions, he likely would have plunged headlong into the lab to invent safe substitutes. But he lacked the conceptual tools, the time horizon, and the humility to imagine that the very things that made his inventions magical—the cheap and effective solution of lead and the unyielding stability of Freon—were exactly what made them apocalyptically awful for humanity.
The history of Thomas Midgley is a brilliantly clear, slightly horrifying reminder: sometimes, the most dangerous things in the world are brought to us by a friendly guy with a periodic table in his pocket, just trying to stop that really annoying noise in his car…
The bane of unintended consequences: “New Ways to Poison an Entire Planet: The Legacy of Thomas Midgley, Jr.”
* Philip Larkin, “Going, Going“
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As we consider consequences, we might acknowledge that there are some consequences ourecall that on this date in 1908, at around 7:15 am, northwest of Lake Baikal, Russia, a huge fireball nearly as bright as the Sun was seen crossing the sky. Minutes later, there was a huge flash and a shock wave felt up to 400 miles away. Over Tunguska, a meteorite over 50-m diameter, travelling at over 60,000 mph penetrated Earth’s atmosphere, heated to about 10,000 ºC and detonated 6 to10 km above the ground. The blast released the energy of 10-50 Megatons of TNT, destroying 830 square miles of forest and leaving almost no trace of life. (As the area was essentially unpopulated, estimates are that only three people died.) The Tunguska rock came from the Taurid Meteor storm that crosses Earth’s orbit twice a year.
Midgley’s story is a reminder that we need to take all of the care we can to protect ourselves from unintended harms that we might inflict on oursleves. A meteor strike is, of course, not the product of a human choice– and in 1908, outside our control. But today, there is something we can do: check in with the B612 Foundation.

“The clearest way to see through a culture is to attend to its tools for conversation”*…

Matt Pearce revisits Neil Postman‘s 1992 Technopoly: The Surrender of Culture to Technology…
In the 1960s, a German-American computer scientist named Joseph Weizenbaum coded an early version of today’s AI chatbots. Weizenbaum called his program ELIZA, after the “My Fair Lady” character Eliza Doolittle who takes speech lessons (and gets better).
How people reacted to Weizenbaum’s crude creation tells us almost everything we need to know about AI hype more than half a century later.
ELIZA could hold basic “conversations,” including playing the role of a psychotherapist with real human users. [In the example above, ELIZA’s responses to one woman are shown in capital letters.]
Anybody with a cursory awareness of recent headlines about AI romances and AI psychosis already knows where this is going. ELIZA’s human interlocuters in the 1960s, despite talking to a clunky machine they knew had been programmed by Weizenbaum, refused to believe that they were talking to a mere machine. His secretary, having watched him build the contraption over several months, after just a few exchanges with ELIZA, asked Weizenbaum to leave the room so she could have some privacy.
Weizenbaum, exhibiting a bit of Freudian sangfroid about all this, was not surprised to see people form emotional attachments with inanimate objects. He’d already seen people get attached to their cars or guitars or computers. But “what I had not realized is that extremely short exposures to a relatively simple computer program could induce powerful delusional thinking in quite normal people,” Weizenbaum wrote in his 1976 book “Computer Power and Human Reason: From Judgment to Calculation.”…
… I learned about Weizenbaum’s ELIZA experiment from Neil Postman’s 1992 book “Technopoly: The Surrender of Culture to Technology,” a work of technoconservatism that, like Weizenbaum’s writings, was imbued with foresight about our struggles with today’s vastly more powerful technologies.
Consider this passage from Postman’s “Technopoly”:
In a technocracy, tools play a central role in the thought-world of the culture. Everything must give way, in some degree, to their development. The social and symbolic worlds become increasingly subject to the requirements of that development. Tools are not integrated into the culture; they attack the culture. They bid to become the culture. As a consequence, tradition, social mores, myth, politics, ritual, and religion have to fight for their lives.
Technology, attacking and taking over the culture? Bending society to its own imperative for advancement? In my United States of America? Postman (most famous for writing “Amusing Ourselves to Death”) thought the U.S. was the world’s first “Technopoly,” a society marked by “the submission of all forms of cultural life to the sovereignty of technique and technology,” where information itself has become a form of pollution.
To Postman, “the milieu in which Technopoly flourishes is one in which the tie between information and human purpose has been severed, i.e., information appears indiscriminately, directed at no one in particular, in enormous volume and at high speeds, and disconnected from theory, meaning or purpose.”
Neil Postman wrote “Technopoly” before the introduction of ChatGPT and Sora; TikTok and YouTube; Twitter and Facebook; Google Search and the Netscape browser. Postman wrote the book before Windows 95 existed. A philosophy of technology that mostly holds up through successive eras of technical revolution has already passed time’s first test, which is for the philosophy to outlive the philosopher. And Postman’s philosophy is ultimately conservative, motivated by the desire to preserve the traditions of humanism, social cohesion and a shareable sense of collective history.
Technoconservatism was old before it was new. Postman quotes Plato’s “Phaedrus,” where Thamus warns that whoever learns writing (one of our first dangerous technologies) “will cease to exercise their memory and become forgetful” and “will receive a quantity of information without proper instruction, and in consequence be thought very knowledgeable when they are for the most part quite ignorant.” And Postman, to his credit, is like — well, yeah! Writing really did that. A new technology is neither good nor bad, but ecological: it “does not add or subtract something. It changes everything. In the year 1500, fifty years after the printing press was invented, we did not have old Europe plus the printing press. We had a different Europe.”
In previous generations, societies dealt with information revolutions (which always produced information gluts) by creating institutions that prioritize “good” information and deprioritize the bad; think about schools with their organized curricula, courts with their standards of evidence, newspapers with their party lines or codes of journalistic ethics. But Postman notes that we got lucky after the Gutenberg revolution, when information technology’s development slowed down long enough for societies to catch up and be excellent:
From the early seventeenth century, when Western culture undertook to reorganize itself to accommodate the printing press, until the mid-nineteenth century [with the invention of the telegraph], no significant technologies were introduced that altered the form, volume, or speed of information. As a consequence, Western culture had more than two hundred years to accustom itself to the new information conditions created by the press. It developed new institutions, such as the school and representative government. It developed new conceptions of knowledge and intelligence, and a heightened respect for reason and privacy. It developed new forms of economic activity, such as mechanized production and corporate capitalism, and even gave articulate expression to the possibilities of a humane socialism. New forms of public discourse came into being through newspapers, pamphlets, broadsides, and books. It is no wonder that the eighteenth century gave us in the work of Goethe, Voltaire, Diderot, Kant, Hume, Adam Smith, Edmund Burke, Vico, Edward Gibbon, and, of course, Jefferson, Madison, Franklin, Adams, Hamilton, and Thomas Paine. I weight the list with America’s “Founding Fathers” because technocratic-typographic America was the first nation ever to be argued into existence in print.
Contrast the luxuriously slow social pace of the Gutenberg era with today’s information development timelines. Over the course of three decades, we’ve seen the rise and now-decline of the open web; the rise and now-decline of social media; the rise of short-form video and the rise of chatbots and synthetic information. All created enormous economic and philosophical disruptions whose fundamental impacts you can’t get a group of people in a room together to describe accurately. Among the disruptions: These increasingly efficient forms of sharing information keep encountering falling test scores; universities are trying to implement AI as their own students use it for cheating or boo the tech at their graduations; people are falling in love with their chatbots, which sometimes tell their users to kill themselves. A society that wants to understand itself probably wouldn’t act like this…
Read on for how we might — dare one suggest, should— act: “A society that wants to understand itself probably wouldn’t act like this,” from @mattdpearce.com.
Compare to/contrast with with Yuval Avnar‘s riff on Pascal’s musing on the implications of his invention, the “arithmetic machine” (an early, if not the first, modern mechanical calculator): “The Inventor of the Thinking Machine Didn’t Worry. Neither Should You.“
* Neil Postman, Amusing Ourselves to Death: Public Discourse in the Age of Show Business
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As we introspect, we might send pointed birthday greetings to Ambrose Bierce; he was born on this date in 1842. His satirical lexicon The Devil’s Dictionary was named as one of “The 100 Greatest Masterpieces of American Literature” by the American Revolution Bicentennial Administration. His story “An Occurrence at Owl Creek Bridge” has been described as “one of the most famous and frequently anthologized stories in American literature”; and his book Tales of Soldiers and Civilians (also published as In the Midst of Life) was named by the Grolier Club as one of the 100 most influential American books printed before 1900.
A prolific and versatile writer, Bierce was regarded as one of the most influential journalists in the United States, and as a pioneering writer of realist fiction. For his horror writing, Michael Dirda ranked him alongside Edgar Allan Poe and H. P. Lovecraft. S. T. Joshi argues that he may well be the greatest satirist America has ever produced, and can take his place with such figures as Juvenal, Swift, and Voltaire. His war stories influenced Stephen Crane, Ernest Hemingway, and others; and he was an influential and feared literary critic. In recent decades Bierce has gained even wider regard as a fabulist and for his poetry.
In 1913, Bierce told reporters that he was travelling to Mexico to gain first-hand experience of the Mexican Revolution. He disappeared over the border and was never seen again.
Apropos the piece featured above:
TELEPHONE, n. An invention of the devil which abrogates some of the advantages of making a disagreeable person keep his distance.
– The Devil’s Dictionary









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