Posts Tagged ‘maintenance’
“Another flaw in the human character is that everybody wants to build and nobody wants to do maintenance”*…
Hot, strenuous and unsung. As Steven Gonzalez Monserrate explains, there is nothing soft and fluffy about the caretaking work that enables our digital lives…
The ‘cloud’ is not an intangible monolith. It’s a messy, swelling tangle of data centres, fibre optic cables, cellular towers and networked devices that spans the globe. From the tropical megalopolis of Singapore to the remote Atacama Desert, or the glacial extremes of Antarctica, the material infrastructure of the cloud is becoming ubiquitous and expanding as more users come online and the digital divide closes. Much has been written about the ecological impact of the cloud’s ongoing expansion: its titanic electricity requirements, the staggering water footprint required to cool its equipment, the metric tonnes of electronic waste it proliferates, and the noise pollution emitted by the diesel generators, churning servers and cooling systems required to keep data centres – the heart of the cloud – operational 24 hours a day, seven days a week, 365 days a year.
But less has been written about those who work inside the machinery of the cloud. Though often forgotten, this community of technicians, engineers and executives is integral to the functioning of our increasingly digitised society. They are the caretakers of the digital, the wardens of our data, and the unsung heroes working tirelessly to sustain an ever-expanding array of digital objects, including our emails, cat videos, maps, non-fungible tokens, metaverse avatars, digital twins and more. The idea of digital caretakers might conjure science fiction images of empty, towering warehouses stacked with racks of automated machines. But these workers are very much flesh and blood. The silicon milieu they’re part of is as human as it is mechanical. From their vantage, the cloud is not merely an infrastructure they maintain, but a way of life, an identity, a culture of stewardship – replete with its own norms, rituals and language…
Explore that fascinating culture: “The people of the cloud,” from @cloudAnthro in @aeonmag.
Apposite: “The Maintenance Race,” from Stewart Brand (@stewartbrand)
* Kurt Vonnegut
###
As we contemplate continuity, we might spare a thought for Richard Arkwright; he died on this date in 1792. An inventor and entrepreneur, he was a leader in the early stage of the Industrial Revolution. Arkwright was the driving force behind the development of the spinning frame, known as the water frame after it was adapted to use water power; he patented a rotary carding engine to convert raw cotton to ‘cotton lap’ prior to spinning; and he was the first to develop factories housing both mechanized carding and spinning operations, combining power, machinery, semi-skilled labor and the (then-new to England) raw material of cotton to create mass-produced yarn. Indeed, His organizational skills earned him the honorific title “father of the modern industrial factory system.”
“Of course I’d like to get beyond the concrete. But it’s really difficult. Very difficult.”*…
Felix Salmon is fascinated by concrete…
Greetings from my apartment in the most beautiful Brutalist tower in New York City (sorry not sorry, I.M. Pei.) My bookshelf contains such works as “Concrete,” “Concrete Concept” and “Toward a Concrete Utopia;” on my desk is “Concrete Planet.” Tl;dr: I’m a lover of concrete, not a hater. But… it’s still very problematic. And, as you’re about to find out, much more expensive than architects and contractors might have you believe…
He goes on, in his “Capital” column for Axios, to explain…
Concrete construction no longer lasts thousands of years, like the Pantheon in Rome. Instead, its lifespan is roughly 50-100 years, thanks to the way in which modern concrete is reinforced.
That means a multi-trillion-dollar bill is coming due right around now, in the form of concrete construction that needs noisy, dirty, expensive repair.
Why it matters: The collapse of a residential tower in Surfside, Florida is a stark reminder of how catastrophically concrete can fail. Just as the collapse of the Morandi Bridge in Genoa caused Italy to start paying much more attention to remedial infrastructure projects, the Surfside tragedy might help focus America on the urgent need to fix buildings that are nearing the end of their initial lifespan.
The big picture: As Robert Courland explains in “Concrete Planet,” modern concrete is poured around steel rebar, which gives it tensile strength. But tiny cracks — found in all concrete — cause water to start rusting the steel, which then expands, cracking the concrete.
Photos of the Surfside basement taken before the collapse show steel rebar breaking all the way through the concrete to the point at which it is fully exposed to the salty and humid Florida air.
By the numbers: One of the most famous concrete buildings in America, Frank Lloyd Wright’s Fallingwater, cost $155,000 to build in 1936 — about $2 million in 2001 dollars. The cost of repairs in 2001 came to $11.5 million.
Similarly, repairs to Wright’s concrete Unity Temple are estimated at roughly 20 times the original construction costs, even after adjusting for inflation.
How it works: Once rebar starts corroding, the standard fix involves jackhammering the concrete to expose the steel, brushing the steel to remove the rust, reinforcing the rebar as necessary, and then covering it all back up again with carefully color-matched new concrete.
That labor-intensive extreme noise and dust is actually the green, environmentally sensitive solution. The only alternative is demolition and replacement with an entirely new building — something that involves a much greater carbon footprint.
Between the lines: Because concrete fails from the inside out, damage can be hard to detect. And because concrete looksso solid and impregnable, necessary maintenance is often skipped, causing massive bills later on.
Local governments are in charge of ensuring building safety, but their willingness and ability to do so varies widely. The owners and residents of concrete buildings often try very hard not to think about corrosion, just because the costs of fixing it are so enormous.
The bottom line: The amount of money needed to fix existing infrastructure (nearly all of which is concrete, in one way or another) stands at roughly $6 trillion, according to the American Society of Civil Engineers. That number does not include homes, offices and other private buildings.
If you live in a concrete building that’s more than 40 or 50 years old, it’s an extremely good idea to check carefully on just how well it’s been maintained, lest you find yourself with an unexpected seven-figure repair bill — or worse.
Go deeper: WLRN’s Danny Rivero clearly explains the collective action problems involved in persuading condo owners to pay for expensive repairs.
The tragedy in Surfside is just one indication that “America’s trillion-dollar concrete bill is coming due,” as @felixsalmon explains.
###
As we muse on maintenance, we might spare a thought for Angelo Mangiarotti; he died on this date in 2012. An architect and designer, he made an early career stop in Chicago as a visiting professor for the Illinois Institute of Technology, during which met Frank Lloyd Wright, Walter Gropius, Ludwig Mies van der Rohe and Konrad Wachsmann. While Mangiarotti learned from them an appreciation of materials (perhaps especially concrete) and industrial process for buildings and design production– on both of which he built– he is perhaps best remembered for his insistence, borne out in his work, on “never forgetting the real needs of users.”
“Everybody wants to build and nobody wants to do maintenance”*…
The most unappreciated and undervalued forms of technological labour are also the most ordinary: those who repair and maintain technologies that already exist, that were ‘innovated’ long ago. This shift in emphasis involves focusing on the constant processes of entropy and un-doing – which the media scholar Steven Jackson calls ‘broken world thinking’ – and the work we do to slow or halt them, rather than on the introduction of novel things…
We can think of labour that goes into maintenance and repair as the work of the maintainers, those individuals whose work keeps ordinary existence going rather than introducing novel things. Brief reflection demonstrates that the vast majority of human labour, from laundry and trash removal to janitorial work and food preparation, is of this type: upkeep. This realisation has significant implications for gender relations in and around technology. Feminist theorists have long argued that obsessions with technological novelty obscures all of the labour, including housework, that women, disproportionately, do to keep life on track. Domestic labour has huge financial ramifications but largely falls outside economic accounting, like Gross Domestic Product. In her classic 1983 book, More Work for Mother, Ruth Schwartz Cowan examined home technologies – such as washing machines and vacuum cleaners – and how they fit into women’s ceaseless labour of domestic upkeep. One of her more famous findings was that new housekeeping technologies, which promised to save labour, literally created more work for mother as cleanliness standards rose, leaving women perpetually unable to keep up.
Nixon, wrong about so many things, also was wrong to point to household appliances as self-evident indicators of American progress. Ironically, Cowan’s work first met with scepticism among male scholars working in the history of technology, whose focus was a male pantheon of inventors: Bell, Morse, Edison, Tesla, Diesel, Shockley, and so on. A renewed focus on maintenance and repair also has implications beyond the gender politics that More Work for Mother brought to light. When they set innovation-obsession to the side, scholars can confront various kinds of low-wage labour performed by many African-Americans, Latinos, and other racial and ethnic minorities. From this perspective, recent struggles over increasing the minimum wage, including for fast food workers, can be seen as arguments for the dignity of being a maintainer…
Entire societies have come to talk about innovation as if it were an inherently desirable value, like love, fraternity, courage, beauty, dignity, or responsibility. Innovation-speak worships at the altar of change, but it rarely asks who benefits, to what end? A focus on maintenance provides opportunities to ask questions about what we really want out of technologies. What do we really care about? What kind of society do we want to live in? Will this help get us there? We must shift from means, including the technologies that underpin our everyday actions, to ends, including the many kinds of social beneficence and improvement that technology can offer. Our increasingly unequal and fearful world would be grateful…
Capitalism excels at innovation but is failing at maintenance, and for most lives it is maintenance that matters more: “Hail the maintainers.”
[image above: source]
* Kurt Vonnegut
###
As we invest in infrastructure, we might send carefully-calculated birthday greetings to Jules Henri Poincaré; he was born on this date in 1854. A mathematician, theoretical physicist, engineer, and a philosopher of science, Poincaré is considered the “last Universalist” in math– the last mathematician to excel in all fields of the discipline as it existed during his lifetime.
Poincaré was a co-discoverer (with Einstein and Lorentz) of the special theory of relativity; he laid the foundations for the fields of topology and chaos theory; and he had a huge impact on cosmogony. His famous “Conjecture” held that if any loop in a given three-dimensional space can be shrunk to a point, the space is equivalent to a sphere; it remained unsolved until Grigori Perelman completed a proof in 2003.
And we might also send amusingly-phrased birthday greetings to Ludwig Josef Johann Wittgenstein; the philospher of logic, math, language, and the mind was born on this date in 1889.
“Democracy is never a final achievement. It is a call to an untiring effort.”*…
Diagram of U.S. governance, 1862 [source and larger version]
The Roman Empire, the Iroquois Confederacy, and the United States of America are human inventions as surely as airplanes, computers, and contraception are. Technology is how we do things, and political institutions are how we collaborate at scale. Government is an immensely powerful innovation through which we take collective action.
Just like any other technology, governments open up new realms of opportunity. These opportunities are morally neutral: humans have leveraged political institutions to provide public eduction and to murder ethnic minorities. Specific features like explicit protections for human rights and civil liberties are designed to help mitigate certain downside risks.
Like any tool, systems of governance require maintenance to keep working. We expect regular software updates, but forget that governance is also in constant flux, and begins to fail when it falls out of sync with the culture. Without preventative maintenance, pressure builds like tectonic forces along a fault line until a new order snaps into place, often violently…
Widespread adoption renders technology invisible, its ubiquity revealed only when it breaks. That’s why science fiction plots so often hinge on systems breaking, and explains Wired Senior Maverick Kevin Kelly’s approach to futurism: “I’m looking for the places where technology is abused, misused, or unsupervised in order to get a glimpse of its natural inherent leanings. Where the edges go, the center follows later.”
If you’re worried about the demise of democracy because you see how the system is being abused, congratulations! You have just discovered a way to make democracy stronger. Ask any programmer: Nothing clarifies software development like a major bug report. Follow that edge. Sharpen, blunt, or redirect it as necessary. The center will follow…
Critically-acclaimed novelist and essayist Eliot Peper (@eliotpeper) argues for regular maintenance and upgrades: “Government is a technology, so fix it like one.”
* John F. Kennedy
###
As we undertake an upgrade, we might spare a thought for Marcus Tullius Cicero; he died on this date in 43 BCE. A Roman philosopher, politician, lawyer, political theorist, consul and constitutionalist, Cicero was one of Rome’s greatest orators and prose stylists. His influence on the Latin language was immense: it has been said that subsequent prose was either a reaction against or a return to his style, not only in Latin but also (after Petrarch’s rediscovery of Cicero’s work) in European languages up to the 19th century.
A champion of Republican government in Rome, he spoke against the second Catilinarian conspiracy, against Julius Caesar, then– even more eloquently– against Mark Antony. He was executed in 43 BCE (his head and hands were amputated and displayed to the public) for his Philippics, a series of speeches attacking Antony and calling (again) for a restoration of the Republic. Sic semper prōtestor?
“Infrastructure is much more important than architecture”*…
A kind of toxic debt is embedded in much of the infrastructure that America built during the 20th century. For decades, corporate executives, as well as city, county, state, and federal officials, not to mention voters, have decided against doing the routine maintenance and deeper upgrades to ensure that electrical systems, roads, bridges, dams, and other infrastructure can function properly under a range of conditions. Kicking the can down the road like this is often seen as the profit-maximizing or politically expedient option. But it’s really borrowing against the future, without putting that debt on the books.
In software development, engineers have long noted that taking the easy way out of coding problems builds up what they call “technical debt,” as the tech journalist Quinn Norton has written.
Like other kinds of debt, this debt compounds if you don’t deal with it, and it can distort the true cost of decisions. If you ignore it, the status quo looks cheaper than it is. At least until the off-the-books debt comes to light…
All told, the American Society of Civil Engineers estimates that it will cost $3.6 trillion to get Americans back to an acceptable level of technical debt in our infrastructure.
Of course, it’s been saying that for many years. The number is so big as to be almost laughable. It’s 2.4 times the amount Donald Trump’s tax cuts are to add to the American budget deficit over the next 10 years, according to the Washington Examiner…
Climate change will soon expose a crippling problem embedded in the nation’s infrastructure. In fire-ravaged California, it already has: “The Toxic Bubble of Technical Debt Threatening America.”
[TotH to AR]
* Rem Koolhaas
###
As we aspire to be good ancestors, we might recall that it was on this date in 1906, at the first International Radiotelegraph Convention in Berlin, that the Morse Code signal “SOS”– “. . . _ _ _ . . .”– became the global standard radio distress signal. While it was officially replaced in 1999 by the Global Maritime Distress Safety System, SOS is still recognized as a visual distress signal.
SOS has traditionally be “translated” (expanded) to mean “save our ship,” “save our souls,” “send out succor,” or other such pleas. But while these may be helpful mnemonics, SOS is not an abbreviation or acronym. Rather, according to the Oxford English Dictionary, the letters were chosen simply because they are easily transmitted in Morse code.
You must be logged in to post a comment.