(Roughly) Daily

Posts Tagged ‘marketing

“Tell it like it is”*…

Most fast food chains court children. Mr. Delicious targeted depressed adults. Jake Rossen reports…

It’s not often that a mascot for a fast-food franchise will detail the discomfort prompted by hemorrhoid surgery in a national television advertisement. But Mr. Delicious rarely played by the rules.

Mr. Delicious was the cartoon spokesman for Rax, a chain of roast beef eateries that grew popular in the 1980s. But by 1992, sales were dwindling—so the company recruited “Mr. D” to liven up their brand identity. Middle-aged and burdened by a difficult marriage, the character was an anti-Ronald McDonald.

“Mr. Delicious just had some rather delicate surgery,” he announced in one spot for value meals priced in round numbers. “If there’s no change, he doesn’t have to squirm so much to put it back in his pocket, does he? He just grabs his combo and drives ever so slowly over the speed bump.”

In other spots, Mr. Delicious would refer to his aversion to children, a midlife crisis involving inappropriately aged women, and heading to Rax to nurse a hangover.

Rax thought the irreverent Mr. Delicious was a solution to their ailing sales numbers. They were greatly mistaken…

Read on for the instructive– and very amusing– tale, along with more arresting examples of the spots (including an account of his trip to Bora Bora with two female “friends”): “The Tortured Soul of Mr. Delicious, Fast Food’s Most Bizarre Mascot,” from @mental_floss.

And watch the promotional video that introduced Mr. Delicious:

More on Mr. D at “Mr. Delicious: The Fast Food Mascot Who Had A Mid-Life Crisis” (source of the image at the top).

* R&B singer Roy Milton in 1954 (canonizing a phrase in use since the 1940s in Black speech)

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As we brood over branding, we might that it was on this date in 1879 that saccharin (AKA saccharine, benzosulfimide, or E954), an nutrition-free artificial sweetener, was discovered by Constantine Fahlberg and Ira Remsen at Johns Hopkins University. 500 times sweeter than sucrose, it can have a bitter or metallic aftertaste, especially at high concentrations. 

Commercialized from soon after its discovery, saccharin took off during the sugar shortages of World War I. It was (and to some extent still is) used as a stand-alone sugar substitute (e.g., “Sweet’n Low), to sweeten products like drinks, candies, baked goods, tobacco products, excipients, and for masking the bitter taste of some medicines.

The FDA required warning labels from 1977 to 2000 on products using saccharin because it was a suspected carcinogen.  After additional research, the FDA repealed the warning labels and declared saccharin safe for consumption.

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Written by (Roughly) Daily

February 27, 2025 at 1:00 am

“A public-opinion poll is no substitute for thought”*…

Opinion polls are a key accelerant in the inflamed civil discourse of our time. And, as Teresa Carr explain, that’s a problem…

Last December, a joint survey by the Economist and the polling organization YouGov claimed to reveal a striking antisemitic streak among America’s youth. One in five young Americans thinks the Holocaust is a myth, according to the poll. And 28 percent think Jews in America have too much power.

“Our new poll makes alarming reading,” declared the Economist. The results inflamed discourse over the Israel-Hamas war on social media and made international news.

There was one problem: The survey was almost certainly wrong. The Economist/YouGov poll was a so-called opt-in poll, in which pollsters often pay people they’ve recruited online to take surveys. According to a recent analysis from the nonprofit Pew Research Center, such polls are plagued by “bogus respondents” who answer questions disingenuously for fun, or to get through the survey as quickly as possible to earn their reward.

In the case of the antisemitism poll, Pew’s analysis suggested that the Economist/YouGov team’s methods had yielded wildly inflated numbers. In a more rigorous poll posing some of the same questions, Pew found that only 3 percent of young Americans agreed with the statement “the Holocaust is myth.”

These are strange times for survey science. Traditional polling, which relies on responses from a randomly selected group that represents the entire population, remains the gold standard for gauging public opinion, said Stanford political scientist Jon Krosnick. But as it’s become harder to reach people on the phone, response rates have plummeted, and those surveys have grown exponentially more expensive to run. Meanwhile, cheaper, less-accurate online polls have proliferated.

“Unfortunately, the world is seeing much more of the nonscientific methods that are put forth as if they’re scientific,” said Krosnick…

… headlines as outrageous as they are implausible continue to proliferate: 7 percent of American adults think chocolate milk comes from brown cows; 10 percent of college graduates think Judge Judy is on the Supreme Court; and 4 percent of American adults (about 10 million people) drank or gargled bleach to prevent Covid-19. And although YouGov is one of the more respected opt-in pollsters, some of its findings — one third of young millennials aren’t sure the Earth is round, for example — strain credulity.

Amidst a sea of surveys, it’s hard to distinguish solid findings from those that dissolve under scrutiny. And that confusion, some experts say, reflects deep-seated problems with new methods in the field — developed in response to a modern era in which a representative sample of the public no longer picks up the phone.

The fractious evolution in polling science is likely to receive fresh attention as the 2024 elections heat up, not least because the consequences of failed or misleading surveys can go well beyond social science. Such “survey clickbait” erodes society’s self-esteem, said Duke University political scientist Sunshine Hillygus: It “undermines people’s trust that the American public is capable of self-governance.”

Veteran pollster Gary Langer compares traditional randomized polling methods, known as probability polling, to dipping a ladle into a well-stirred pot of minestrone soup. “We can look in and see some cannellini beans, little escarole, chunks of tomato,” he said. “We get a good representation of what’s in the soup.”

It doesn’t matter if the pot is the size of Yankee Stadium, he said. If the contents are thoroughly mixed, one ladle is enough to determine what’s in it. That’s why probability surveys of 1,000 people can, in theory, represent what the entire country thinks.

The problem is that getting a truly representative sample is virtually impossible, said YouGov’s Douglas Rivers, who pointed out that these days a good response rate to a randomized poll is 2 percent…

… with the appropriate guardrails against fraud, YouGov chief scientist Rivers said, such methods offer a practical alternative to conventional probability sampling, where the costs are too high, and the response rates are too low. In some sense, he suggested, most polling is now nonprobability polling: When only 2 out of 100 people respond to a survey, it’s much harder to claim that those views are representative, said Rivers. “Sprinkling a little bit of randomness at the initial stage does not make it a probability sample.”

“Our approach has been: Let us assemble a sample systematically based on characteristics,” said Rivers. “It’s not comparable to what the census does in the current population survey, but it’s performed very well in election polling.” Rivers pointed to YouGov’s high ranking on the website FiveThirtyEight, which rates polling firms based on their track record in predicting election results and willingness to show their methods.

Gary Langer was not particularly impressed by high marks from FiveThirtyEight. (His own firm, Langer Research Associates, also gets a top grade for political polling they conduct on behalf of the partnership between ABC News and The Washington Post.) “Pre-election polls, while they get so much attention, are the flea on the elephant of the enterprise of public opinion research,” he said. The vast majority of surveys are concerned with other topics. They form the basis of federal data on jobs and housing, for example, and can reflect the public’s views on education, climate change, and other issues. “Survey data,” he said, “surrounds us, informs our lives, informs the choices we make.”

Given the stakes, Langer relies exclusively on probability polling. Research shows that opt-in polls just don’t produce the same kind of consistent, verifiable results, said Langer…

Research suggests that widely used nonprobability methods, in particular online opt-in polls such as the Economist/YouGov survey, have inherent vulnerabilities.

The prospect of cash or rewards can incentivize some people to complete surveys quickly and with as little effort as possible. “They’re giving you data and answers that just can’t possibly be true,” said Kennedy.

For example, in one test of opt-in polling, 12 percent of U.S. adults younger than 30 claimed that they were licensed to operate a nuclear submarine. The true figure, of course, is approximately 0 percent…

… Media consumers should be skeptical of implausible findings, said Krosnick. So should reporters, said Langer, who spent three decades as a journalist, and who said news outlets have a responsibility to vet the polls they report on: “Every newsroom in the country — in the world — should have someone on their team evaluate surveys and survey methodologies.”

In the end, people need to realize that survey research involves some degree of uncertainty, said Joshua Clinton, a political scientist at Vanderbilt University, who noted that polls leading up to the 2024 election are bound to get something wrong. “My concern is what that means about the larger inferences that people make about not only polling, but also science in general,” he said. People may just dismiss results as a predictable scientific failure: “‘Oh, the egghead screwed up again.’” Clinton said he wants people to recognize the difficulty of doing social science research, rather than to delegitimize the field outright.

Even Rivers, whose firm produced the Economist poll that made headlines, acknowledged that readers should be cautious with eye-catching headlines. “We’re in a challenging environment for conducting surveys,” he said. That means that people need to take survey results — especially those that are provocative — with a grain of salt.

“The tendency is to overreport polls,” said Rivers. “The polls that get reported are the ones that are outliers.”…

It’s very difficult to get anyone to answer a phone call—and that’s skewing data on everything from chocolate milk to antisemitism: “We’re in a New Era of Survey Science,” from @TeresaRCarr in @undark via @Slate. Eminently worth reading in full.

* Warren Buffett

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As we take it with a grain of salt, we might recall that it was on this date in 1941 that Tom and Jerry first appeared on screen with those names in the MGM cartoon “The Midnight Snack,” though it was in fact their second screen appearance.

In 1940, MGM had produced “Puss Gets the Boot,” based on Hanna’s and Barbera’s pitch for a story rooted in two “equal characters who were always in conflict with each other.”  It was the first collaboration between William Hanna and Joseph Barbera (founding a partnership that would last over 50 years and yield such treasures as The FlintstonesHuckleberry HoundThe JetsonsScooby-DooTop Cat, and Yogi Bear); at over nine minutes in length, it’s the longest T&J ever produced– and the first of three T&J essays (with “Puss n’ Toots” and “Puss ‘n’ Boats”) to pun it’s title on the fairy tale “Puss in Boots.”  “Puss Gets the Boot” was nominated for an Academy Award– the first of Hanna and Barbera’s many Oscar nominations.

The cat in “Puss Gets the Boot” was actually named “Jasper”; the mouse, “Jinx.”  But when the pilot got the go-ahead to become a series, animator John Carr won a studio-wide naming contest with his suggestion: “Tom and Jerry.”  The cat’s owner, “Mammy Two-Shoes,” was voiced by June Foray— who later earned immortality as the voice of Rocky J. Squirrel.

“Tell me to what you pay attention and I will tell you who you are”*…

The Brandt Eye camera, a device for tracking eye movement and gauging where the viewer is focused

… and then I’ll sell you something.

D. Graham Burnett on how an alliance between psychologists and advertisers at the turn of the 20th century taught us how to measure (and monetize) human attention…

Our eyes are worth money. We know that, now. It has become a commonplace that our “attention economy” is functionally an eyeball economy. But how did eyeballs come to look like dollar signs? Let’s dig into what we might think of as the original Faustian Bargain by which the sciences of human perception (with their sophisticated technologies of precision monitoring and measurement) cut a deal with those who move the money around…

An illuminating account of the history of a powerful– and profitable– alliance: “Fracking Eyeballs,” from @asterisk_mag_.

* Jose Ortega y Gasset

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As we analyze attentiveness, we might recall that it was on this date in 1994 that Laurence Cantor unleashed the “Green Card” spam (advertising the law firm that he operated with his wife, Martha Siegel, and its immigration law services) on the Usenet. While it wasn’t the very first instance of spam, it was the first commercial Usenet spam; and its unapologetic authors are seen as having pioneered the modern global practice of spamming.

Screenshot of the actual “Green Card Spam” as it would have appeared on the screen of recipients. From Google Groups. The complete path in the top line is truncated. (source) Larger version available here.

Written by (Roughly) Daily

April 12, 2024 at 1:00 am

“To a real child anything will serve as a toy”*…

The story of a toy that both confirms and contradicts that sentiment, Mr. Potato Head…

Mr. Potato Head is an American toy brand consisting of a plastic model of a potato “head” to which a variety of plastic parts can attach — typically ears, eyes, shoes, hat, nose, pants and mouth.

Mr. Potato Head was invented and manufactured by George Lerner in 1949, but was first distributed by Hasbro in 1952… In its original form, Mr. Potato Head was offered as separate plastic parts with pushpins to be affixed to a real potato or other vegetable. Due to complaints regarding rotting vegetables and new government safety regulations, Hasbro began including a plastic potato body with the toy set in 1964.

In the early 1940s, Brooklyn-born toy inventor George Lerner came up with the idea of inserting small, pronged body and face parts into fruits and vegetables to create a “funny face man”. Some speculate he got the idea from his wife’s nephew Aaron Bradley, who was seen placing sticks inside of potatoes in the family garden. Lerner would often take potatoes from his mother’s garden and, using various other fruits and vegetables as facial features, he would make dolls with which his younger sisters could play. The grape-eyed, carrot-nosed, potato-headed dolls became the principal idea behind the plastic toy which would later be manufactured.

Mr, Potato Head turned out to be a trailblazer– the pioneer of a new form of marketing that supercharged the toy category and paved the way for the toy-character-centered entertainment environment in which we live…

On April 30, 1952, Mr. Potato Head became the first toy advertised on television. The campaign was also the first to be aimed directly at children; before this, commercials were only targeted at adults, including toy advertisements. The commercial revolutionized marketing, and caused an industrial boom. Over one million kits were sold in the first year…

Mr. Potato Head” from @Wikipedia.

Image above: from the collection of the Victoria and Albert Museum

* John Cowper Powys

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As we play, we might send tasty birthday greetings to the literary genius behind green eggs and ham, Theodor Seuss Geisel, AKA “Dr. Seuss”; he was born on this date in 1904.  After a fascinating series of early-career explorations, Geisel settled on a style that created what turned out to be the perfect “gateway drug” to book addiction– and a love of words– for generations of young readers.

The more that you read,

The more things you will know.

The more that you learn,

The more places you’ll go.

I Can Read With My Eyes Shut! (1978)

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Written by (Roughly) Daily

March 2, 2024 at 1:00 am

“No one ever went broke underestimating the taste of the American public”*…

… and now two beverage giants are turning their attention to Europe:

Coca-Cola and Pernod Ricard plan to debut Absolut Vodka & Sprite as a ready-to-drink pre-mixed cocktail in early 2024, the companies said in a statement.

The pre-mixed cocktail will be available in versions with Sprite and Sprite Zero Sugar, with the initial launch planned for select European countries, including the U.K., the Netherlands, Spain and Germany.

Coca-Cola has brought several of its most popular brands into the alcohol space during the last two years through partnerships with booze companies such as Molson Coors and Brown-Forman…

FoodDive

The inimitable Walt Hickey reacts…

Coca-Cola and Pernod Ricard have cut a deal to produce a ready-to-drink mixed cocktail that is literally just Absolut vodka and Sprite. Legendary adwoman Peggy Olson once quipped that “You need three ingredients for a cocktail. Mountain Dew and vodka is an emergency,” and that wisdom certainly holds here. The idea that a company could charge a premium to mix together Absolut and Sprite is an insult; as we all know, cheap vodka mixed with Sprite is an innovation of desperation, the mixture one creates when all other options have been exhausted, the kind of drink that you have when you’re 17 and new to the whole thing. This is the kind of beverage that is exclusively made at 2:45 in the morning in a college dorm because the bars closed and we can’t get mixers at Wawa because the line was too long. An Absolut and Sprite is the official drink of a CYO party. An Absolut and Sprite makes a Jack and Coke look like a Sazerac. That it is being combined in a ready-to-drink offering is an insult to the aluminum that went into that can. Given that the ready-to-drink category is projected to grow by $11.6 billion from 2022 to 2026 alone, I can almost guarantee it’s going to be amazingly successful and I already hate it.

Numlock

[Image above: source]

* H. L. Mencken

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As we ponder progress, we might recall that today is observed (by some) as World Tripe Day— a celebration of the culinary delicacy known as tripe (the edible lining from the stomach of various farm animals, such as cattle, sheep, and goats).

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Written by (Roughly) Daily

October 24, 2023 at 1:00 am