“Everybody wants to build and nobody wants to do maintenance”*…
The most unappreciated and undervalued forms of technological labour are also the most ordinary: those who repair and maintain technologies that already exist, that were ‘innovated’ long ago. This shift in emphasis involves focusing on the constant processes of entropy and un-doing – which the media scholar Steven Jackson calls ‘broken world thinking’ – and the work we do to slow or halt them, rather than on the introduction of novel things…
We can think of labour that goes into maintenance and repair as the work of the maintainers, those individuals whose work keeps ordinary existence going rather than introducing novel things. Brief reflection demonstrates that the vast majority of human labour, from laundry and trash removal to janitorial work and food preparation, is of this type: upkeep. This realisation has significant implications for gender relations in and around technology. Feminist theorists have long argued that obsessions with technological novelty obscures all of the labour, including housework, that women, disproportionately, do to keep life on track. Domestic labour has huge financial ramifications but largely falls outside economic accounting, like Gross Domestic Product. In her classic 1983 book, More Work for Mother, Ruth Schwartz Cowan examined home technologies – such as washing machines and vacuum cleaners – and how they fit into women’s ceaseless labour of domestic upkeep. One of her more famous findings was that new housekeeping technologies, which promised to save labour, literally created more work for mother as cleanliness standards rose, leaving women perpetually unable to keep up.
Nixon, wrong about so many things, also was wrong to point to household appliances as self-evident indicators of American progress. Ironically, Cowan’s work first met with scepticism among male scholars working in the history of technology, whose focus was a male pantheon of inventors: Bell, Morse, Edison, Tesla, Diesel, Shockley, and so on. A renewed focus on maintenance and repair also has implications beyond the gender politics that More Work for Mother brought to light. When they set innovation-obsession to the side, scholars can confront various kinds of low-wage labour performed by many African-Americans, Latinos, and other racial and ethnic minorities. From this perspective, recent struggles over increasing the minimum wage, including for fast food workers, can be seen as arguments for the dignity of being a maintainer…
Entire societies have come to talk about innovation as if it were an inherently desirable value, like love, fraternity, courage, beauty, dignity, or responsibility. Innovation-speak worships at the altar of change, but it rarely asks who benefits, to what end? A focus on maintenance provides opportunities to ask questions about what we really want out of technologies. What do we really care about? What kind of society do we want to live in? Will this help get us there? We must shift from means, including the technologies that underpin our everyday actions, to ends, including the many kinds of social beneficence and improvement that technology can offer. Our increasingly unequal and fearful world would be grateful…
Capitalism excels at innovation but is failing at maintenance, and for most lives it is maintenance that matters more: “Hail the maintainers.”
[image above: source]
* Kurt Vonnegut
###
As we invest in infrastructure, we might send carefully-calculated birthday greetings to Jules Henri Poincaré; he was born on this date in 1854. A mathematician, theoretical physicist, engineer, and a philosopher of science, Poincaré is considered the “last Universalist” in math– the last mathematician to excel in all fields of the discipline as it existed during his lifetime.
Poincaré was a co-discoverer (with Einstein and Lorentz) of the special theory of relativity; he laid the foundations for the fields of topology and chaos theory; and he had a huge impact on cosmogony. His famous “Conjecture” held that if any loop in a given three-dimensional space can be shrunk to a point, the space is equivalent to a sphere; it remained unsolved until Grigori Perelman completed a proof in 2003.
And we might also send amusingly-phrased birthday greetings to Ludwig Josef Johann Wittgenstein; the philospher of logic, math, language, and the mind was born on this date in 1889.
You must be logged in to post a comment.