(Roughly) Daily

“Efficiency is doing things right; effectiveness is doing the right things.”*…



Eliminating waste sounds like a reasonable goal. Why would we not want managers to strive for an ever-more-efficient use of resources? Yet as I will argue, an excessive focus on efficiency can produce startlingly negative effects, to the extent that superefficient businesses create the potential for social disorder. This happens because the rewards arising from efficiency get more and more unequal as that efficiency improves, creating a high degree of specialization and conferring an ever-growing market power on the most-efficient competitors. The resulting business environment is extremely risky, with high returns going to an increasingly limited number of companies and people—an outcome that is clearly unsustainable. The remedy, I believe, is for business, government, and education to focus more strongly on a less immediate source of competitive advantage: resilience. This may reduce the short-term gains from efficiency but will produce a more stable and equitable business environment in the long run…

Roger Martin‘s eloquent argument for a longer-term perspective and for robustness as a primary goal: “The High Price of Efficiency.”

[image above: source]

* Peter Drucker


As we take the long view, we might recall that it was on this date in 2000 that Alan Greenspan was nominated for his fourth term as Chairman of the Federal Reserve.  An accolyte of Ayn Rand, he oversaw an “easy money” Fed that, many suggest, was a leading cause of the dotcom bubble (which began later that year) and the subprime mortgage crisis, (which led to the Great Recession, and which occurred within a year of his departure from the Fed).

220px-Alan_Greenspan_color_photo_portrait source


Written by LW

January 4, 2019 at 1:01 am

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